ZabSoft · CRMA CRM for food delivery: orders, menu and couriers
Order statuses with fixed moves, a menu calendar you drag, client history and the daily menu mailing: what a kitchen owner needs from a CRM.
25 Oct 2026ZabSoft / CRM and internal tools / CRM for a food delivery business
CRM for a food delivery business
Every order lands on one board, from new to delivered, and you and your staff see the same thing. Clients, the menu and its mailings live in the same place.
from $950fixed price
from 2 weeksto launch
Lunchbox Batumiour case
In short
What does a CRM for food delivery do?
A CRM for food delivery keeps every order on one board, from new to delivered, with the client, the address and what to cook. The owner plans the menu by day, sends it to clients and sees the numbers; the staff see today's orders to pack and deliver. Nothing is retyped from chats, and nothing gets lost between them.
01 · What it does
What’s inside
01
An order board
Columns from new to delivered, with your own statuses and the moves between them.
02
Clients and their history
Each client's card with addresses, orders and notes, in one place.
03
Roles for the team
The owner sees everything; the staff see today's orders to pack and deliver.
04
A menu calendar
The menu planned by day, ready for the bot and for the mailing.
05
Menu mailings
The menu goes to clients on schedule, in the case every day at 12:00.
06
Statistics
Orders, sets and clients by day and by week, without a spreadsheet.
02 · Built by us
A project like this, working
Lunchbox Batumi
The dashboard where the owner of a lunch delivery service in Batumi runs the kitchen, with orders from the bot.
5columns on the order board, from new to delivered
12:00every day the menu for the day after tomorrow goes out
15orders through the bot on its busiest day so far
03 · What it costs
The price, counted
CRM for a food delivery business
from $950
from 2 weeks to launch
Together with the Telegram bot for orders: from $1,150
You get a written scope with a fixed price after the first call. The price moves with the work, not with the hours.
Get a fixed price →How it adds up
- An order board with your statuses, client cards, roles for the owner and the stafffrom $500
- Modules: 3+$450
- Totalfrom $950
Rough price
A rough estimate, not a quote. The exact price comes in the written scope after a free call: some things turn out simpler than they look, some harder.
Get an exact price →Price list
- An order board with your statuses, client cards, roles for the owner and the stafffrom $500
- Each module: a calendar or a menu, mailings, statistics, payments+$150
- Each connection: site, spreadsheets, telephony, 1C+$150
- Moving your data in from spreadsheets+$100
- Each extra language+$100
- An order bot with one scenario, at the bots’ prices+$100
- Each extra scenario of the bot+$50
04 · How it goes
Four steps, no surprises
01
Brief
A call and a written scope with a fixed price.
in English or Russian
02
Prototype
A clickable version you can try before we build the rest.
like every demo in our work
03
Build and launch
Weekly demos, then launch on your server or ours.
delivery CRM: five columns from new to delivered
04
Support
We stay on for fixes and changes after launch.
bot for a school: updated 8 days after launch
05 · Questions
Before you ask
How long does a CRM for delivery take?
From 2 weeks for the board, client cards, roles and three modules. The written scope after the call gives the plan for yours.
Can orders come in from a Telegram bot?
Yes. Together with an order bot the CRM is from $1,150, and orders from the bot land on the board on their own.
Can the staff use it too?
Yes. Roles for the owner and the staff come with every CRM: the staff see what they need, such as today's orders to pack and deliver, and the owner sees everything.
We keep clients in a spreadsheet. Can you move them in?
Yes, moving the data in from spreadsheets is $100.
Is a ready-made CRM not enough?
Often it is. A CRM of your own pays off when your process does not fit the stock statuses, or the team keeps a spreadsheet next to the CRM; our article on building or buying a CRM goes through the signs.
Can it connect to our site or phone line?
Yes, each connection is $150: your site, spreadsheets, telephony or 1C.
What do you need from me to start?
How orders come in and move today, who in the team does what, and your menu. After a free call you get a written scope with a fixed price.
06 · From the blog
Read before you decide
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from $500 · from 2 weeksStart a project
Tell us about your business
Step one takes a minute. After a free call you get a written scope with a fixed price.